At Learn Infinity, we understand that the success of an internet service provider goes beyond just maintaining connections – it’s about empowering your team to tackle real-world challenges. That’s why we’re dedicated to helping you enhance performance and drive growth through practical solutions.
We handle everything for you!
At Learn Infinity, we understand that for internet service providers, success isn’t just about strong connections – it’s about empowering your team.
89%
Boost in Employee Engagement
90%
ROI
69%
Leadership Development Success
86%
Improved Customer Satisfaction
How Learn Infinity Helps Tackle Challenges in Banking & Finance
Employee Retention Strategies
Through tailored professional development and growth opportunities, we help increase employee satisfaction, reducing turnover. A happier, more skilled workforce translates into better service delivery and improved retention rates.
Elearning Solution
Our eLearning solutions allow employees to learn at their own pace, anytime and anywhere, with interactive courses and self-paced modules.
Driving Service Excellence
With real-world examples, ongoing learning, and tools to track progress, it empowers employees to deliver top-notch customer service and create a positive, high-quality experience.
Exclusive One-on-One Coaching
We offer tailored coaching to support individual career development, skill-building, and leadership growth, ensuring each employee unlocks their full potential.
Leadership & Communication Enhancement:
Our solutions foster clear communication and strong leadership, helping break down silos, improve collaboration, and ensure smoother operations across departments.
Our Ultimate Process
Our Project in ISP Sector
PROJECT I
Challenge: When the Nation’s Largest ISP Company needs to Reskill it’s largest workforce army of Fiber Technicians all over Nepal, you have to make sure the right targets are nailed.
After Extensive Need Assessment and Superb Instructional Design with Mind-Blowing Multimedia Output, it was obvious that we became part of a larger mission than to just upskill.
Goal: To Create A Mind-Blowing Mobile E-learning Course in Micro Learning that would cater to the needs of 5000+ Fiber Technicians in alignment with Company Goals which is relevant, simplified to the care and have 99% Completion Rates.
Result: The Course we designed led to 99% Course -Completion with 94% Post-Course Evaluation Average. Voila!! A New Benchmark.
PROJECT II
Challenge: When WorldLink, Nepal’s largest ISP, wanted to upskill its trainers in negotiation skills, the goal wasn’t just to teach theory—it was to equip them with practical tools to handle real-world scenarios. The challenge was to create a session that was engaging, effective, and could truly transform how trainers lead their teams.
Goal: To craft a hands-on Training of Trainers (ToT) module on Negotiation that went beyond the basics. The session focused on real strategies, interactive role-playing, and techniques trainers could immediately use to handle conflicts and close deals. The idea was simple: make negotiation skills relatable, actionable, and impactful.
Result: The training did more than just hit the mark—it empowered trainers with confidence and fresh perspectives. They walked away ready to deliver high-impact sessions within their teams and organizations, creating a ripple effect of growth and collaboration. The result? Trainers who weren’t just skilled negotiators but effective leaders.
Learning Needs Assessment
Custom E-learning Course Design and Development
Challenge: Subisu Cablenet faced a significant challenge to effectively deliver consistent learning & development opportunities to its extensive employee base across the country.
The absence of a streamlines approach to employee development posed a challenge in ensuring consistent skill enhancement and growth opportunities for their staff members, reflecting a need for a more efficient & targeted learning solution.
Goal: To revolutionize learning & development by designing & developing bite-sized e-learning courses in multiple languages to cater to their diverse employee base.
It fulfilled the aim to offer accessible, tailored, & impactful training materials enhancing employee skills & knowledge
Custom E-learning Course Design and Development
Need Assessment & Post Evaluation
Our Work
FAQs
1. What kind of training does Learn Infinity offer for ISP companies?
We offer a variety of training programs focused on service excellence, sales performance, soft skills, and customer relationship management. Our training is tailored specifically for the ISP sector, helping your teams provide exceptional customer service and improve sales performance.
2. How can Learn Infinity improve customer service for my ISP team?
Our service excellence training equips your customer service teams with effective communication techniques, problem-solving skills, and the ability to handle complex customer issues. By focusing on empathy, active listening, and personalizing service, we ensure your team can deliver an outstanding experience, fostering customer satisfaction and loyalty.
3. Does Learn Infinity provide sales training?
Yes, we specialize in sales training for ISP companies. Our programs help your sales teams understand customer needs, enhance their product knowledge, and develop strategies for closing deals. We focus on skills like upselling, cross-selling, and creating lasting customer relationships, which directly impact sales growth.
4. How can Learn Infinity help improve my team’s performance over time?
We offer ongoing coaching and support, ensuring that your team continues to grow. Regular feedback sessions, skill refinement, and practical application of learned strategies help maintain and elevate performance in the long term, making your team more productive and aligned with your goals.
6. What kind of support do we receive after the training?
We provide continuous support and coaching after the training is completed to ensure that the skills learned are effectively applied. This includes regular check-ins, additional resources, and the opportunity for further training as needed.
7. How do we get started with Learn Infinity?
Getting started is easy! Simply reach out to us through our website, and our team will schedule a consultation to understand your specific needs. From there, we will design a training plan tailored to your goals and begin the process of empowering your team.
Are You Ready to Take Your Employees Performance to Next Level?
Our Custom E-learning Courses are Exactly What You Need
Book a discovery call today to discuss how we can work together to create tailor-made training solutions that meet the unique needs of your organization.
