Programs built alongside telecom, fintech, banking and FMCG teams
Since 2018 we've partnered with organizations across telecommunications, fintech, banking, NGOs and manufacturing — designing training and consulting engagements around each sector's own performance pressures, not a one-size-fits-all playbook.
Organizations we've worked with
Real engagements, real numbers.
Every case below is a documented Learn Infinity engagement — named with client permission. These are our 9 flagship results — see the full library of all 33 documented case studies →
Customer Service Excellence Champion
NMB Bank · Banking & Financial Services
A bankwide customer-service capability program lifted service competency 43% and mystery-shopping scores 24.5%, with 95% of participants completing final evaluation.
Leadership Excellence at Workplace
DishHome · Telecommunications / ISP
A Situational Leadership program drove 95.1% evaluation completion and self-rated delegation/trust scores of 4.41/5, with over 90% reporting improved delegation and reduced micromanagement.
Transactional Banking Sales Training
Siddhartha Bank · Banking & Financial Services
Starting from a baseline where 84% of staff had no transactional banking training, a one-day program brought roughly 80% of participants to apply new sales concepts in real business scenarios.
Transformational Leadership Program
Aqore Nepal · IT / Technology
Leaders tracked at 60- and 90-day intervals showed durable gains in delegation, documentation, team ownership and strategic thinking — not just day-of-training enthusiasm.
Sales Mastery Program
Laxmi Automobiles · Automobile
A consultative-selling program shifted the sales team from price-based to needs-based selling, with 100% active engagement and completed workplace implementation assignments.
Service Excellence & Growth Mindset
Muktinath Bikas Bank · Banking & Financial Services
Frontline staff reported greater empathy, proactive communication and resilience under operational pressure, evidenced through structured workplace reflection reports.
Train the Trainer (TOT) Program
MAW Earthmovers (JCB) · Heavy Equipment / Construction Equipment
Internal facilitators built lasting training-delivery capability — structured feedback and hands-on practice measurably improved confidence and facilitation quality.
Communicating with Empathy & Leadership Mindset
Outside Studio · Technology / Software & Digital Product Development
A leadership-communication program for a cross-functional product team achieved 100% overall satisfaction and certified 13 participants through completed psychological-safety tasks.
In-House Legal Capability Program
JDPL (Distillery Group) · Alcohol Manufacturing / FMCG
A case-based legal refresher moved an in-house team from compliance awareness to applied legal strategy across brand protection, M&A readiness and dispute resolution.
In their own words
“Working with Learn Infinity for our e-learning courses has been an absolute pleasure — the personalized approach ensured our global team received top-notch, tailored training.”
“We have learned more about e-learning content development and new training techniques while working with the Learn Infinity team and its founder, Aditi Goyal.”
“We approached Learn Infinity for Customer Experience Training and the experience was excellent, from needs analysis through post-training evaluation.”

