After you’ve identified the underperforming employees, move on to finding out the reason for so. Carry out a post-appraisal interview with your employees. Ask, survey or observe them in order to figure out what’s creating an obstacle in their performance.
There might be many reasons for the inability of employees to complete their tasks as mentioned above. You can check out more reasons why employees underperform.
Finally, all you have to now is segregate the contributing factors into skill gap, knowledge gap, or motivation gap. Based on what gap is identified, you will gain a clear idea of which area is lagging the necessary training and proceed forward in managing training programs.
The segregation process is very crucial because it saves your money from being wasted. For instance, there is no point of providing motivational sessions to an employee who is unmotivated because of remuneration issues or other physical facilities.